Terms and conditions of sale

Price information

The purchase prices of our products are shown in the respective tabs.

In case of promotion, the crossed out amount corresponds to the price after the discount.

The cost of shipping is €4.40. For purchases of 35.00€ or more, shipping to Italy is free of charge.

Volumes on giappichelli.it may have different states of availability:

Available

The item is immediately available from G. Giappichelli and we will be able to proceed with shipping within one business day.
Note: Expected availability refers to individual availability.

Available within 15-20 days

The item is available from G. Giappichelli but, is in low stock at our warehouses. We will be able to proceed with shipping and delivery of the item within 15-20 business days.
Note: Expected availability refers to individual availability.

Reservable

You can reserve the item and it will be shipped to you as soon as it becomes available. For all texts for which there is not immediate availability, the estimated date of availability at our warehouse is indicated on the product page itself. From the date of availability it will take an additional three business days for the books to be received. The purchasing procedure is the same for products that are already available.

Coming soon but not reservable

The item will be available within 10 working days after it is announced on the website.

Sold out in reprint

The product is not available and a second run is being processed.

Not available

The product is not available for purchase and/or reservation. There are no plans to reprint it.

Items reserved

Even in the case of orders containing reserved items, the order will be shipped only when the reserved item is available for sale.

If the purchased items are not delivered within the period specified in the purchase procedure and in the order confirmation, check the status of your orders by logging into your personal account, where you will have the possibility to track the package during its journey: in case of problems you can contact our assistance, and the situation will be checked through the courier in charge of delivery (it is possible to contact the courier only in case of expedited shipping), and you can indicate a new delivery date more convenient for you.
Any delivery delays known to Giappichelli will be promptly communicated.

Product returns

Purchases made on the giappichelli.it website are governed by Italian law on distance contracts governed by Chapter I, Title III of Legislative Decree September 6, 2005, no. 206. As provided by the Consumer Code, you have 14 days from the date of delivery to exercise your right of withdrawal from the sale, which is the possibility to return the product without giving any reason and without incurring any cost, except for the direct costs of returning the product. We will accept without hesitation the return of any item by refunding the full amount including the initial delivery costs. You are responsible for shipping the item to be returned and the associated costs. Of course, due to their nature, returns of dematerialised digital contents, (eBooks) cannot be made once the download has taken place.

How to return a product?

Products must be returned in a state of total integrity. Sealed audiovisual or computer software products, that have been opened by the consumer, may not be returned. Returns of items with a broken or missing SIAE stamp will also not be accepted.
Within 14 days of receipt of the goods, you must notify G. Giappichelli Editore of your decision to return by using, if you wish, the standard return form available on the site prior to confirmation of your purchase and shown at the bottom of the order confirmation email. Alternatively, you can simply send us an explicit statement that you wish to return your purchase by contacting our customer service.

Returned goods must be shipped within 14 days after you have notified giappichelli.it of your decision to return. As the date of shipment will be the date of the postmark or the waybill in the case of private couriers. The cost of shipping the goods shall be sustained by the client.
giappichelli.it will proceed to refund the amount paid, including initial delivery charges, without undue delay and in any event within 14 calendar days from the day on which it was informed of your decision to return. giappichelli.it may withhold the refund until receipt of the products or until demonstration that you have shipped the products, whichever comes first.

Merchandise should be sent to:

G. GIAPPICHELLI EDITORE S.R.L.
Lungo Dora Colletta 127
10153 Torino.

We also recommend that you use an insured mail system. Please note that items delivered to an address other than the Return Service address will not be considered.

For the “Intellego courses: study method for legal professions qualification" and "Preparation course for certified public accountant and accounting expert" the right of withdrawal and cancellation mode can be exercised as follows:

The Customer knowingly and expressly agrees to forfeit any right of withdrawal from this distance contract, the exceptions to the right of withdrawal referred to in Art. 59, c.1 lett. a) and o) of Legislative Decree September 6, 2005 n.206 (Consumer Code) being applicable.

The client, by purchasing this course in e-learning or Webinar mode, consents to the delivery of digital educational content through a non-material medium, with the express agreement and acceptance that this precludes any right of withdrawal.
In addition, the Client agrees to forfeit his or her right of withdrawal from this service, as it is made fully accessible and usable to the user through the telematic delivery of authentication credentials (username and password).

If the products you purchased are defective or have been damaged in transit, please contact our support by mentioning “Missing articles, faulty or nonconforming item" in the subject of the email.